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Continue ShoppingPrivacy Policy
Last updated: 14 July 2026
Ycrafts operates www.ycrafts.in and sells personalized photo frames, keychains, and related custom gifts. This Privacy Policy explains how we collect, use, share, retain, and protect personal data when you browse the website, contact us, create an account, upload customization content, or place an order.
Ycrafts operates www.ycrafts.in and sells personalized photo frames, keychains, and related custom gifts. This Privacy Policy explains how we collect, use, share, retain, and protect personal data when you browse the website, contact us, create an account, upload customization content, or place an order.
1. Who we are
Ycrafts is located at No.12, Underground Shop in Sundaram Towers, LIC Colony Road, Near Anitha Enterprise, Salem, Tamil Nadu 636004, India. For privacy questions or requests, contact admin@ycrafts.in or +91 7010813231.
2. Information we collect
We may collect:
• your name, billing and shipping address, email address, and phone number;
• account, order, invoice, payment-status, and customer-support information;
• photos, names, messages, artwork, instructions, and other content you submit for customization;
• device, browser, IP address, cookie, referral, and website-usage information; and
• communications, reviews, survey responses, and marketing preferences.
Payments are processed through the payment methods available at checkout. We do not intend to store your complete card, bank, or UPI credentials; payment providers handle those details under their own privacy practices.
• your name, billing and shipping address, email address, and phone number;
• account, order, invoice, payment-status, and customer-support information;
• photos, names, messages, artwork, instructions, and other content you submit for customization;
• device, browser, IP address, cookie, referral, and website-usage information; and
• communications, reviews, survey responses, and marketing preferences.
Payments are processed through the payment methods available at checkout. We do not intend to store your complete card, bank, or UPI credentials; payment providers handle those details under their own privacy practices.
3. How we use information
We use personal data to operate the website; create, personalize, package, and deliver orders; process payments and cash-on-delivery requests; provide order updates and support; prevent fraud and misuse; maintain tax, accounting, and transaction records; improve our products and website; comply with legal obligations; and send promotional messages where permitted. You can opt out of promotional communications, but we may still send service or order-related messages.
4. Photos and customization content
Customer-uploaded photos and text are used to prepare and fulfil the requested product, communicate about the order, resolve quality issues, and maintain necessary business records. By submitting content, you confirm that you are authorized to use it and, where it includes another person or a child, that you have the required permission. We do not use customer photos in advertising or public showcases without permission.
5. Sharing of information
We may share the minimum necessary information with payment processors, delivery partners, hosting and technology providers, customer-support services, professional advisers, and government or law-enforcement authorities where legally required. Service providers may use data only for the relevant service or as otherwise permitted by law. We do not sell or rent customer personal data.
6. Cookies and similar technologies
The website may use essential cookies for carts, accounts, checkout, security, and preferences, and may use analytics or advertising technologies to understand performance and improve services. Browser settings can block some cookies, but doing so may prevent parts of the website or checkout from working correctly.
7. Retention and security
We retain information only for as long as reasonably needed for order fulfilment, support, fraud prevention, accounting, tax, legal compliance, or dispute resolution. Customization files may be deleted when no longer needed, subject to backups and legal requirements. We use reasonable administrative and technical safeguards, but no online system or transmission can be guaranteed completely secure.
8. Your choices and rights
Subject to applicable law, you may ask us to access, correct, update, or delete personal data, withdraw consent for optional processing, or raise a grievance. Some records may need to be retained for completed transactions, legal compliance, fraud prevention, or the establishment or defence of claims. Send requests from the email or phone number associated with your order to admin@ycrafts.in.
9. Children’s information
Our store is intended for adults capable of entering a contract. Do not submit a child’s photo or personal information unless you are the parent, legal guardian, or otherwise properly authorized. If we learn that children’s data was submitted without appropriate authorization, we may delete it where reasonably possible.
10. Third-party links and policy changes
The website may link to third-party services. Their privacy practices are governed by their own notices. We may update this policy when our practices, services, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date.
11. Contact and grievances
Email: admin@ycrafts.in
Phone: +91 7010813231
Address: No.12, Underground Shop in Sundaram Towers, LIC Colony Road, Near Anitha Enterprise, Salem, Tamil Nadu 636004, India.
We aim to acknowledge customer grievances within 48 hours and resolve them within one month.
Phone: +91 7010813231
Address: No.12, Underground Shop in Sundaram Towers, LIC Colony Road, Near Anitha Enterprise, Salem, Tamil Nadu 636004, India.
We aim to acknowledge customer grievances within 48 hours and resolve them within one month.